Welcome to WABA API

Enterprise WhatsApp Business API platform for managing communications at scale. Build powerful integrations, automate workflows, and deliver exceptional customer experiences.

📚 Full Guide

⚡ Quick Start Guide

1️⃣
Create Account
Register your organization and get your API credentials. Start with a free 7-day trial.
2️⃣
Get Access Token
Authenticate and receive JWT tokens for API access. Tokens expire after 24 hours.
3️⃣
Connect WhatsApp
Link your WhatsApp Business API account to start sending and receiving messages.
4️⃣
Send Messages
Start communicating with customers through WhatsApp. Support text, media, and templates.

🌟 Key Features

💬
Real-time Messaging
Send and receive WhatsApp messages instantly with webhook support for real-time updates.
🤖
AI-Powered
Intelligent message suggestions, auto-replies, and chatbot builder for automated interactions.
📊
Advanced Analytics
Track performance metrics, engagement rates, and generate comprehensive reports.
🔄
Automation Rules
Set up smart workflows, business hours, and automated responses based on triggers.
🔗
Integrations
Connect with Shopify, HubSpot, Odoo, WooCommerce, and more.
🎯
Campaign Management
Create and manage bulk messaging campaigns with scheduling and analytics.

🔐 Authentication & Security

🔑 JWT Token Authentication

All API endpoints require authentication using JWT (JSON Web Tokens). Include your access token in the Authorization header: 

Authorization: Bearer YOUR_ACCESS_TOKEN
⚠️ Security Best Practices:
  • Never expose tokens in client-side code or public repositories
  • Use refresh tokens to maintain long sessions
  • Rotate tokens regularly for enhanced security
  • Store tokens securely (use environment variables or secure vaults)

💡 Common Use Cases

📱 Customer Support Manage customer conversations, assign agents, and track response times. Perfect for support teams.
📢 Marketing Campaigns Send promotional messages, announcements, and updates to customer segments at scale.
🤖 AI-Powered Responses Get intelligent reply suggestions to help agents respond faster and more effectively.
🔗 CRM Integration Sync contacts and conversations with your existing CRM systems like HubSpot, Shopify, and Odoo.
⚙️ Automated Workflows Set up automated responses, business hours, and smart routing based on keywords and triggers.
📊 Performance Analytics Track messaging metrics, engagement rates, and generate reports for data-driven decisions.

⚡ Rate Limiting & Best Practices

⏱️
Rate Limits

Default: 100 requests per minute per user

Burst: Up to 200 requests in short bursts

Rate limit headers are included in all responses. Monitor X-RateLimit-Remaining header.

✅
Best Practices
  • Implement exponential backoff for retries
  • Cache responses when appropriate
  • Use pagination for large datasets
  • Handle errors gracefully

📦 SDKs & Code Examples

Our API documentation includes code examples in multiple languages. Select any endpoint to see examples in:

🐚 Shell (cURL) 📘 Node.js 🐍 Python 💎 Ruby 🐘 PHP

💡 Tip: All code examples are interactive. Modify parameters and try requests directly from the documentation!

🔔 Webhooks

📡 Real-time Event Notifications

Receive real-time notifications for message events, delivery status, and conversation updates via webhooks.

Supported Events:
  • message.received - New incoming message
  • message.sent - Message sent successfully
  • message.delivered - Message delivered to recipient
  • message.read - Message read by recipient
  • message.failed - Message delivery failed
  • conversation.updated - Conversation status changed
🔧 Configuration: Configure webhook URLs in your WhatsApp account settings. Webhooks use HMAC signatures for security verification.

🆘 Support & Resources

📧
Email Support
support@waba.com
Response within 24 hours
📚
Documentation
Full API Guide
Comprehensive tutorials
💬
Status Page
System Health
API status & uptime
🔗
API Version
Current: v1.0.0
Stable & production-ready

Ready to get started?

Select an endpoint from the sidebar to explore detailed documentation, try requests, and see code examples.

Code Examples

Select an endpoint to see code examples in multiple languages